Managing Information and Comunication Overload
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Managing Information and Communication Overload

Is the constant crushing burden of information and communication overload dragging you down? By the end of your workday, do you feel overworked, overwhelmed, stressed, and exhausted? Would you like to be more focused, productive, and competitive, while remaining balanced and in control?

If you're continually facing too much information, too much paper, too many commitments, and too many demands, you need Breathing Space.


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Recommended Reading
Neil Postman: Amusing Ourselves to Death

Ben Bagdikian: The New Media Monopoly

Jeff Davidson: Complete Idiot's Guide to Getting Things Done

David Allen: Ready for Anything

Jim Cathcart: The Acorn Principle

Aldous Huxley: Brave New World

Kirsten Lagatree: Checklists for Life

Williams and Sawyer: Using Information Technology

Snead and Wycoff: To Do Doing Done

Larry Rosen and Michelle Weil: Technostress

Sam Horn: Conzentrate

John D. Drake: Downshifting

Don Aslett: Keeping Work Simple

Jeff Davidson: The 60 Second Organizer

Jeff Davidson: The 60 Second Procrastinator

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Managing Information and Communication Overload

Tuesday, October 27, 2009

Pare Down the Piles

Into every career and life some rain must fall and, apparently, some piles will accumulate be they stacks of mail, reports, survey forms, seminar announcements, catalogs, etc. A basic step in managing information overload is to confront the piles head-on with a take-no-prisoners attitude. If you haven't noticed already, such piles can accumulate in a hurry. A couple of file folders, issues of a magazine, some office memos, something you clipped from the newspaper, a single day's worth of mail, some fliers left by your door, and POOF, you've got a pile!

Beware of Killer Piles – Piles, by their nature, tend to represent complexity and unfinished
business. Each pile in your visual field, i.e., that you encounter in any given day, registers in your brain, if only for a pico second at a time, as more stuff that you haven't really dealt with. Fortunately, there are ways to handle the ad hoc piles materializing a little too frequently in your life:

* Dismantle piles with relative grace. Have available a pen, some file folders, paper clips, rubber bands and a stapler. Now you're ready to collect everything on your desk or table or elsewhere that needs, or you suspect may need, attention. Stack all of it in front of you in a temporary pile. If the pile is high, your incentive to do so may be that much greater. In 30 minutes or less, you're going to dismantle and reallocate this simplicity-threatening pile. Allocate each item to one of four locations – an important pile, an urgent pile, an interesting pile, or the recycling bin, where most items will go.

* Allocate to the best of your knowledge. If an item is urgent and important, place it in the important pile near the top. If it's simply urgent, place it in the appropriate pile. If you are unsure of any particular item, place it at the bottom of the large stack, but only do so once for each item. On the second encounter, you have to classify it. In thirty minutes or less, the voluminous pile should be gone, and you're left with three semi-neat tiny piles. Rank the items and then re-arrange them in each pile. Downgrade or toss anything you can. You're left with three smaller, more precisely arranged piles, important, urgent, and interesting.

* Get meaner and leaner. What else can you chuck? What can be combined, ignored, delayed, delegated, done in multiples, armed-out, automated, systemized, or used for kindling? The more items you can downgrade to interesting, the farther ahead you'll be because you can deal with these items when you feel like it.

* With what's left, tackle items one by one. After you've identified the most important project or task at the top of the important folder, begin working on it. If you can't complete it, proceed with it as far as you can go. Then place it back in the folder, either on top or where you determine it now belongs. Similarly, begin on the next most important item and proceed
as far as you can go.

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Wednesday, October 14, 2009

Boycott Multitasking

Just for today, give yourself the benefit of working on one thing at a time. You may have to switch gears, such as when the boss comes in, the important phone call comes through, or you receive a message that requires immediate action, but when you switch gears, switch them entirely: give your complete and undivided attention to the pressing issue at hand. All told, this is the most effective way to work and you'll be your happiest.

Meanwhile, if you notice yourself falling into patterns that resemble multi-tasking, try these solutions:

* Take a 15-minute break once during the morning, once during the afternoon.

* Don't eat at your desk, get away so that you can recharge your battery.

* Invest in equipment or technology that offers you a significant return, i.e. pays for itself within one year or less, and saves at least two hours a week of your time.

* Hold regular meetings with your team to discuss how everyone can be more efficient, without multi-tasking. Focus on the big picture of what you're all trying to accomplish. Often, new solutions to old problems will emerge and activities that seem urgent can be viewed from a broader prospective.

* Furnish your offices with plants, pictures, and art or decoration that inspires creativity and hold brain thinking.

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Tuesday, October 13, 2009

Get the Best of Yourself

Author, songwriter, and comedian Steve Allen was among the most prolific talent in broadcasting history. He wrote more than 9,000 songs, including "This Could Be the Start of Something Big," which is still often played at New Year's Eve galas. Not bad for someone who played by ear. He wrote TV scripts, gags, jokes. He also managed to write 50 books: first mysteries; then on show business; then self-help topics like presenting, speaking, and humor; and then later on social issues before passing away early this century.

Like many others in TV, Allen's career began in radio where, as a young DJ, he once announced a Harvard vs. William & Mary football score as "Harvard 14, William 10, Mary 7." His interests extended beyond show business as well. A tireless advocate, Allen was instrumental in the airlines' smoking ban.

I met Steve Allen in the 1990s at the American Bookseller's Convention in Los Angeles. It was rumored that he never traveled without a pocket tape recorder and when I asked him if this was true, he took out his pocket tape recorder and showed me. Allen once explained that although he was thought of as extraordinarily productive, he figured he owed his high output to "Not letting good ideas get away." He recalled that even back in the 1950s, when tape recorders were bulky and expensive, he had one in each room of his house, even the bathroom.

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Wednesday, October 07, 2009

Making Big Decisions Easier

'Sleeping on it' best for complex decisions
February 16, 2006 New Scientist (vol 311, p 1005)

“Complex decisions are best left to your unconscious mind to work out, according to a new study, and over-thinking a problem could lead to expensive mistakes. The research suggests the conscious mind should be trusted only with simple decisions, such as selecting a brand of oven glove. Sleeping on a big decision, such as buying a car or house, is more likely to produce a result with which people remain happy than consciously weighing up the pros and cons of the problem.”

“Thinking hard about a complex decision that rests on multiple factors appears to bamboozle the conscious mind so that people only consider a subset of information, which they weight inappropriately, resulting in an unsatisfactory choice. In contrast, the unconscious mind appears able to ponder over all the information and produce a decision that most people remain satisfied with.”

Ap Dijksterhuis at the University of Amsterdam in the Netherlands says “We found that when the choice was for something simple, such as purchasing oven gloves or shampoo, people made better decisions – ones that they remained happy with – if they consciously deliberated over the information.”

“But once the decision was more complex such as for a house, too much thinking about it led people to make the wrong choice. Whereas, if their conscious mind was fully occupied on solving puzzles, their unconscious could freely consider all the information and they reached better decisions.”

Expectation counts
The unconscious mind appears to need some instruction. “It was only when people were told before the puzzles that they would need to reach a decision that they were able to come up with the right one.” If they were told that none of what they had been shown was important before being given the puzzles, they failed to make satisfactory choices.

“At some point in our evolution, we started to make decisions consciously, and we’re not very good at it. We should learn to let our unconscious handle the complicated things,” Dijksterhuis says.

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